Privacy Policy

This Privacy Policy describes how Altrincham and Sale Chamber of Commerce collects, uses, and protects the personal information of users of our website. We are committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect

We may collect the following types of personal information from you:

  • Contact Information: Name, address, email address, phone number.
  • Membership Information: Business name, job title, industry, membership level.
  • Event Registration Information: Name, email address, dietary requirements.
  • Website Usage Information: IP address, browser type, operating system, pages visited, and referring website.
  • Communication Information: Information you provide when you contact us with inquiries or feedback.

2. How We Collect Information

We collect personal information in the following ways:

  • Directly from You: When you register for membership, sign up for events, subscribe to our newsletter, or contact us directly.
  • Automatically: Through cookies and other tracking technologies when you visit our website.
  • From Third Parties: From publicly available sources or third-party service providers.

3. Use of Information

We use your personal information for the following purposes:

  • Membership Management: To process your membership application, manage your account, and provide you with membership benefits.
  • Event Management: To register you for events, communicate event details, and manage event logistics.
  • Communication: To send you newsletters, updates, and other information about the Altrincham and Sale Chamber of Commerce.
  • Website Improvement: To analyze website usage and improve the content and functionality of our website.
  • Customer Support: To respond to your inquiries and provide customer support.
  • Marketing: To promote our services and events to you, where permitted by law.

4. Sharing of Information

We may share your personal information with the following third parties:

  • Service Providers: Third-party service providers who assist us with website hosting, email marketing, payment processing, and other services.
  • Business Partners: Partners who co-sponsor events or offer benefits to our members.
  • Legal Authorities: When required by law or legal process.

We will not sell, rent, or trade your personal information to third parties for their marketing purposes without your consent.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your use of our website. Cookies are small data files that are stored on your device when you visit a website. We use cookies to:

  • Analyze Website Traffic: To understand how users interact with our website.
  • Personalize Your Experience: To remember your preferences and provide you with a more personalized experience.
  • Improve Website Functionality: To ensure that our website functions properly.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: Using encryption to protect sensitive information transmitted online.
  • Firewalls: Implementing firewalls to protect our servers from unauthorized access.
  • Access Controls: Limiting access to personal information to authorized personnel only.
  • Regular Security Audits: Conducting regular security audits to identify and address potential vulnerabilities.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
  • Restriction: You have the right to restrict the processing of your personal information in certain circumstances.
  • Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise your rights, please contact us using the contact information provided below.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website after any changes constitutes your acceptance of the revised Privacy Policy.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at: Contact Us

Effective Date: [Date]

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